Please note: all orders are sent tracked. You will receive a dispatch confirmation email, including a tracking code, when your order leaves our warehouse. If you have any queries, please contact our customer service team at email@example.com
Occasionally, due to unpredictable weather conditions, shipping periods may vary. Unfortunately, we are unable to take responsibility for these issues. We appreciate your patience, and will always try to resolve these issues quickly and effectively. Please check your local courier tracking for further information.
Standard UK Delivery -
We aim to deliver all mainland UK standard deliveries within 2-5 working days. All UK orders will be delivered by Hermes, Monday-Saturday.
Next Day Delivery - £5.99
For orders created and fulfilled before 12pm midday, Mon-Thurs.
Signature is required on delivery. If your parcel cannot be delivered it will be left in a safe place which the customer has confirmed with us, if possible, or sent to your local Hermes depot for collection. We, and Hermes, cannot be liable for lost parcels which have been left in a safe place.
Sometimes during holiday or busy periods, deliveries may take longer.
Please note that all pre-ordered items are on an estimated date for dispatch, and this may from time-to-time be changed. If you order in-stock items with your pre-order items, your order will be delayed for dispatch to the same date as your pre-ordered items. Note that these delivery periods are expected guidelines, but we will not be held liable if your delivery takes longer. We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the goods ordered by you if the delay or failure was due to any cause beyond its reasonable control.